Privacy Policy

1. Introduction

Falcon Waardholt ("we", "us", "our") respects the privacy of visitors to our website and users of our data-analysis and decision-support tools (the "Service"). This Privacy Policy sets out, in general terms, the types of information we may collect, how that information may be used, who it may be shared with, and the choices available to you. By accessing or using the Service, you acknowledge the practices described in this policy.

2. Information We May Collect

Depending on how you interact with the Service, we may collect the following categories of information:

• Identity and contact information you voluntarily provide, such as name, email address, or phone number submitted through a contact or sign-up form.
• Account and usage information, such as login timestamps, session activity, feature usage, and preferences within the terminal interface.
• Technical information, including IP address, browser type, device identifiers, operating system, and referring URLs, typically collected automatically via server logs and similar technologies.
• Communications data, including correspondence you send us via email, contact forms, or support channels.
• Any additional information you choose to submit, including feedback, survey responses, or inputs provided to the platform.

We do not knowingly collect sensitive categories of personal information (such as health or financial account credentials) unless separately and explicitly provided by you, and we discourage submitting such information through general contact channels.

3. How We Use Information

Information collected may be used for purposes including, but not limited to:

• Operating, maintaining, and improving the Service and its features.
• Responding to enquiries, support requests, and other communications.
• Personalising content, dashboards, or preferences within the platform.
• Monitoring usage patterns for security, fraud prevention, and troubleshooting purposes.
• Complying with applicable legal obligations, regulatory requests, or enforceable governmental requirements.
• Sending administrative or service-related communications, where applicable.

4. Cookies and Similar Technologies

Our website may use cookies, local storage, and similar technologies to support core functionality, remember preferences, and gather aggregate analytics about how the site is used. Most browsers allow you to refuse or delete cookies through their settings; doing so may affect the availability or functionality of certain parts of the website.

5. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal information, we generally rely on one or more of the following: your consent, the necessity of processing to provide the Service you have requested, our legitimate interests in operating and securing the Service, and compliance with legal obligations. This section is intended as a general placeholder and should be adjusted to reflect the specific jurisdictions in which Falcon Waardholt operates.

6. Disclosure of Information

We do not sell personal information. We may share information in limited circumstances, including:

• With service providers and vendors who perform functions on our behalf, such as hosting, analytics, or communications infrastructure, under confidentiality obligations.
• To comply with applicable law, regulation, legal process, or enforceable governmental request.
• To protect the rights, property, or safety of Falcon Waardholt, our users, or the public, where permitted by law.
• In connection with a business transaction such as a merger, acquisition, restructuring, or sale of assets, subject to appropriate confidentiality arrangements.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on the nature of the information and the purpose for which it was collected.

8. Data Security

We aim to apply reasonable administrative, technical, and organisational safeguards designed to protect information against unauthorised access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted to or from the Service.

9. International Data Transfers

Falcon Waardholt operates from Australia. Where information is processed or stored using infrastructure located outside your home jurisdiction, it may be subject to the laws of that jurisdiction, which may differ from the data protection laws of your own country.

10. Your Rights and Choices

Depending on applicable law, you may have rights in relation to your personal information, which can include the right to request access to, correction of, or deletion of information we hold about you, and the right to object to or restrict certain processing activities. To exercise any such rights, please contact us using the details provided on our Contact page. We may need to verify your identity before actioning certain requests, and some requests may be subject to legal exceptions.

11. Third-Party Links

The Service may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review the privacy policies of any external site you visit.

12. Children's Privacy

The Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last updated" date, and continued use of the Service after changes take effect constitutes acceptance of the revised policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via the details listed on our Contact page.